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Royal Vegas Casino FAQ

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While there are many reputable casinos that are available to players in Australia, our current highest-rated recommendation for Australian gamblers is Royal Vegas Casino. This website combines great software, a wide variety of games, and excellent customer support to present one of the most complete packages in the online gambling industry. If you’d like to learn more about this highly regarded site, we’ve answered some frequently asked questions below.

Who Operates Royal Vegas?

Royal Vegas is part of the Fortune Lounge Group. This association of international online casinos includes a total of four different sites, and it won the Top Casino Group award from Gambling Online Magazine in 2005.

What Software Does the Site Use?

Royal Vegas uses Microgaming software to deliver all of their games. This software is one of the most widely-used casino technology platforms in the industry, featuring hundreds of different casino games for players to choose from.

How Can I Play at Royal Vegas?

There are two different ways to play at Royal Vegas Casino. First, you can download their free software client and install it on your computer. This software is designed for Windows users, though it can also be used by Mac users who use Boot Camp to run a Windows operating system, or by Linux users using emulation software such as WINE. This software contains the full selection of casino games with a streamlined interface, and is perfect for those who want the largest possible selection of games to choose from.

The second option is a browser-based “instant play” casino that can be accessed directly from their website via your preferred Web browser. This software can be used with any browser, making it ideal for those who either can’t install the downloadable version of the software or want to play from a computer where they’d prefer not to install anything. This version of the software features nearly as many games as the downloadable version, though new games may sometimes be released for the download client before they’re launched on the Flash client.

Do They Support Mobile Gambling?

Yes, Royal Vegas can be accessed directly from your mobile phone or tablet device via two methods. Australians can either install the official app directly on to their device (left button), or access the mobile-friendly version via their mobile phone or tablet’s Internet browser (right button):

Download the Royal Vegas Casino App Royal Vegas Instant Mobile Casino

The mobile casino features a growing number of games, including some of the most popular pokies and table titles. For instance, you can play the Mega Moolah progressive jackpot pokie, or other favourites like Tomb Raider, and Thunderstruck. Table games in the mobile casino include blackjack and roulette, while video poker options such as Jacks or Better and Double Double Bonus are also accessible.

Is Royal Vegas Casino Legit?

Royal Vegas has been a leading name in the online gambling industry since it was founded in 2000. Every aspect of the casino has been tested and audited to ensure that gameplay is fair and that your personal information is always secure. The company uses the same digital encryption standards as major banks to protect their players from identity theft and fraud.

In addition, the site is certified by eCOGRA, an industry watchdog which ensures that the games are fair and that your money is safe at all times. Finally, the casino is licensed by the Lotteries and Gaming Authority of Malta, which provides regulatory oversight for multiple online gambling sites.

What Games Are Available?

The property has a collection of over 500 different games that players can access through the casino software. This includes everything from hundreds of different pokies – including some of the largest progressive jackpots in the world of online gambling – as well as dozens of different table games and a collection of video poker machines. There are also specialty games like keno and scratch cards that help round out the game selection.

If you’re looking for live dealer games, Royal Vegas offers blackjack, baccarat and roulette with dealers that you can watch over live video streams. The casino also offers tournament play through the International Slots League and International Blackjack League that allow you to compete for prizes against players.

What Deposit Options Are Available?

The company offers over 50 different deposit options, though not all of them are available in Australia. Among the most popular options for Australians include using a credit or debit card (particularly those with Visa or MasterCard logos), e-wallets such as Neteller, Skrill or Click2Pay, and prepaid options like Ukash. In addition, if your bank supports the POLi Payments system, you can use this to move money directly from your bank to Royal Vegas through your bank’s online banking interface.

How Can I Contact Customer Service?

Customer support is available 24 hours a day, seven days a week. There are several different ways to contact the casino support staff. For instance, you can utilise the live chat function on the site to talk to support staff at any time, or call the helpdesk for free either on your phone or through Skype. English language support is available 24 hours a day, every day, with language in other languages being offered on a more limited basis. If you’d prefer to send an email to customer support, that option is also offered.

Can I Get a Signup Bonus?

New players can receive a series of bonuses that are worth up to $1,200 in total. On your first deposit, you can receive a 100% matching deposit bonus worth up to $250. The second deposit bonus is a 25% match worth up to $200, while the third deposit bonus is a 50% match with a maximum value of $750. Players can also receive a 10% additional bonus on their first deposit made through one of several preferred deposit methods, which include Neteller, Skrill, Ukash, Click2Pay and several other e-wallets.

Does the Casino Have a VIP Program?

The loyalty rewards program allows players to earn points through their play. For every dollar a player bets on pokies, they’ll receive a point. Players can also earn points through table games and video poker, with the rate at which points are earned varying from game to game. Players also receive 2,500 points when they open a new account and make their first deposit. Players can receive $1 in cash back for every 1,000 points they earn, though you must redeem a minimum of 5,000 points at any given time.

As you earn more points and play regularly, you’ll have the opportunity to move up to higher status levels in the rewards program. At higher levels, you’ll earn points faster and receive special monthly bonuses, as well as an additional bonus for playing on your birthday.

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