TAB to use facial recognition in its stores

by William Brown Last Updated
TAB to use facial recognition in its stores

Australia’s biggest bookmaker is set to roll out nationwide software to prevent underage gamblers using their outlets.

Just Horse Racing reports that Tabcorp will use artificial intelligence-powered video cameras in their outlets after trialling them in Melbourne during the past three months.

Satisfied with the results, Tabcorp are set to install the cameras in more than 400 TAB outlets across Australia, in what they say is a prevention method for underage gambling in their stores.

TAB outlets currently have no method of preventing underage gamblers betting with cash on the electronic betting terminals, which has prompted this move, however it could also be used to alert TAB workers to restricted punters.

The cameras work by identifying persons walking into the TAB stores and if that person looks to be under the age of 25, a worker in the store would be alerted so they can approach them and identify their age.

The information was first published last Thursday, with punters on social media sceptical as to Tabcorp’s true intentions with the technology.

Many believe it has nothing to do with underage gamblers, but instead profiling punters, so they can stop betting syndicates and notable winners betting with cash who would otherwise be restricted on their online products.

The TAB app already uses facial recognition to allow punters to login to their accounts without a password.

It is unknown how much data is stored, but the TAB could already have a large database of punters profiled.

Facial recognition coming to Melco

Real-time facial recognition at casinos in Macau and Manila operated by Melco Resorts and Entertainment will be upgraded to the latest generation of the biometric technology this year, GGR Asia reported in March.

The Asian casino promoter announced the upgrade as part of its Sustainability and Corporate Social Responsibility Report for 2018.

Melco says it was the first company in Asia to deploy facial recognition security systems at every entrance to its gaming facilities in Macau to assist with self-exclusion, and that it has since been refining the technology.

Melco is also seeking a licence to operate in Japan, where officials have considered facial biometrics among access control technologies for casinos.

The company report says that the MelGuard system is the first biometric intelligence system for responsible gaming, and that it complies with data privacy requirements.

Casinos around the world seek to prevent minors and self-excluding problem gamblers from entering their gaming facilities, and in Macau, new regulations introduced in December ban casino employees from entering them during off-work hours, according to the Prague Post.

The Post also reports that Brianchip has developed artificial intelligence technology that is used in Las Vegas casinos to perform automated tracking of dealer actions to detect mistakes.

GGR Asia reports that a representative of Macau’s Unitary Police Service said last month that deploying facial recognition around the city’s casinos could deter criminal activity in their vicinity.

Facial recognition tech works – NEC

Technology company NEC claims its facial recognition technology has successfully foiled an attempt by a problem gambler using disguises to try and gain entry to an Australian casino, CIO reports.

Casinos and clubs in Australia must provide the option for customers to self exclude themselves from a venue by law.

The law has been implemented as a way of supporting individuals whose gambling has become problematic.

During the self-exclusion process, a minimum ban period is agreed and a photo taken.

NEC said its ‘NeoFace’ technology was able to identify a man who had previously “self reported” and registered as a gambling addict from a CCTV feed covering the unnamed casino’s entry points.

The system “detected the man trying to enter the premises, even though he had previously requested he be turned away,” the company said.

“The man tried on two more occasions to gain entry by attempting to disguise his appearance. It didn’t work. Such was the accuracy of NEC’s technology, he was identified on each occasion and was turned away by staff,” NEC said.

Facial recognition systems are now becoming commonplace in most casinos, with NeoFace used in all of Australia’s major casino destinations according to NEC.

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